
You know 3 people, Jane, Jayne and Jean. Here is what you know about each of them:
- Jan works at ABC company, a well respected company in town. Regularly she sends you postcards asking you to do business with her.
- Jayne goes to your church, she is active in the PTA and is always there with a casserole in hand when she is needed. Jayne has a reputation for being there when extra hands are called to duty. Jayne works at XYZ, a well respected company in town. You know what she does, but she has never directly asked you for your business.
- Jean is very nice. She is a salesperson and makes no apologies about it. Buying her morning coffee is just another opportunity to close the sale. Every moment she is awake is a chance to make a deal. She works for 123, a company that has a reputation for great prices, but somewhat unpredictable service.
Today you were given a diamond. It is large and clear and well cut. It has a value near 1/2 million dollars. It is your responsibility to take care of it and to ensure that it remains safe.
Unfortunately you cannot keep it with you at all times. You must leave it in a box at home. However, you may choose either Jan, Jayne or Jean to sit with it in your absence. Who will you choose? By the way, Jan, Jayne and Jean can also assign responsibility for your diamond to whomever they choose.
Which of these insurance agents would you trust with your diamond? What if your diamond is your home or your family's future. Your cars, toys and bank account? It really is a question of trust.
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